MISys Sure Start Expanded. Following a hugely successful trial period, the Sure Start program for users of MISys Small Business Manufacturing has been expanded to encompass three technical support options. New MISys SBM users will choose one of the following: Sure Start Bronze ($400), Sure Start Silver ($900), or Sure Start Gold ($1500). Each plan starts off with 60 days of implementation assistance from our Sure Start Coach. The Bronze plan adds 6 months of Standard Technical Support. The Silver plan adds 6 months of Priority Technical Support, and the Gold plan adds 12 months of Priority Technical Support.
When you select one of these options, your MISys Sales Advisor will contact you to introduce your Sure Start Coach, who will serve as your personal implementation manager to guide you through the installation and initial setup of the software. During your first 60 days as a user of MISys SBM, your Coach will be checking with you on a regular basis by telephone and web conference to make sure your installation is going smoothly and that you are making good progress setting up the program, establishing the required master files, performing your initial physical inventory, and posting your first inventory transactions successfully. At the end of 60 days, your Coach will review the Technical Support option you have selected and make certain that you ! know how to contact the MISys experts whenever the need arises.
Should you desire additional consulting services from our team of experts, your Sure Start Coach can help you make arrangements with our MISys Professional Services Group. Beyond the length of your chosen option, we will continue to offer Priority Support at either $225 per month or $2500 per year, or Standard Support for either $90 per month or $1000 per year.